Terms and Conditions

Welcome to Puffin House. By accessing and using our website and services, you agree to be bound by the following Terms and Conditions. Please read these Terms carefully before using our website, booking any services, or engaging with our team.

1. Acceptance of Terms

By visiting this website or using any of our services, you confirm that you accept these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our website or services.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website and services after any changes constitutes acceptance of the revised Terms of Service.

2. Services Provided

Puffin House offers premium accommodation and hospitality services, including short-term stays, property rentals, co-living spaces, and related amenities. All services are provided subject to availability and may be modified, suspended, or discontinued at our sole discretion and without prior notice. We make every effort to ensure the accuracy of information provided on this website; however, we do not guarantee that all details, descriptions, or availability are error-free.

3. User Responsibilities

By using our website or booking our services, you agree to:
Provide true, accurate, current, and complete information when requested.
Use our website and services only for lawful purposes.
Not reproduce, duplicate, copy, sell, or exploit any portion of the website, its content, or our services without our express written permission.
Refrain from introducing any malicious software, attempting to gain unauthorised access to our systems, or interfering with the security or functionality of our website.

4. Booking, Payment, and Refund Policy

Booking terms, payment schedules, deposits, and fees will be communicated before confirming any reservation or service. By proceeding with a booking, you agree to the payment terms specified. Refunds and cancellations are governed by our Cancellation Policy, which is provided at the time of booking. Refunds, if applicable, will be processed by this policy. Puffin House reserves the right to refuse or cancel any booking at our discretion.

5. Intellectual Property Rights

Unless otherwise stated in a written agreement, all content on this website — including but not limited to text, images, logos, videos, designs, and branding — is the sole property of Puffin House and is protected by applicable copyright, trademark, and intellectual property laws. No material from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Puffin House shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of, or inability to use, our website or services, even if we have been advised of the possibility of such damages.

7. Indemnification

You agree to indemnify and hold harmless Puffin House, its directors, employees, partners, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the website or services, your violation of these Terms, or your infringement of any third-party rights.

8. Termination of Access

Puffin House reserves the right to suspend or terminate your access to the website and our services at any time and without prior notice, if we believe you have violated these Terms or engaged in any activity that could harm our reputation, business interests, or other users.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed following the laws of the Republic of Ireland, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.

10. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:
Email: hello@puffinhouse.ie
Website: www.puffinhouse.com